1. Imagine you're recommending us to a friend. What would you tell them about Calienna? Feel free to share as much detail as you like – we value your insights.
2. What do you believe sets Calienna apart from other similar businesses?
3. If you could suggest one area for improvement, what would it be? We welcome your honest feedback and ideas.
4. Which aspect of Calienna do you find most appealing? (select all that apply)
If 'Other', please specify
5. How true for you are the statements below?
I would go to Calienna to purchase plants
I would go to Calienna to look for gifts
I would go to Calienna to look for home decor
I would go to Calienna to attend workshops or events
I would go to Calienna to have a coffee and/or matcha
I would go to Calienna to look for design inspiration
6. What kind of content would you like to see more of on Calienna's social media channels and website? (select all that apply)
If 'Other', please specify
7. If you could add one product or service to Calienna's offerings, what would it be?
8. If you had to remove a product or service offering from the Calienna offering, what would it be, and why? Your honest feedback helps us improve.
9. If you were to imagine us expanding our offering into another area (services, products, etc), what do you think it would be?
10. If you have visited our upstairs area, we'd love to hear your thoughts! What did you enjoy about it? What could we improve to make it a more engaging experience? How would you describe this aspect of the store to a friend?
